Help Centre

Support

Football IQ – Mental Performance Training App

Need help with Football IQ? Find quick answers below, or reach out and we'll get back to you fast.

At a Glance

No Account Needed

Use all core features without signing up.

Progress Storage

Scores and streaks are saved locally on your device.

Response Time

We reply to support emails within 5 business days.

Privacy

See our Privacy Policy for data details.

Frequently Asked Questions

Why did I lose my training progress?

All progress is stored locally on your device only. Uninstalling the app permanently deletes this data, and we're unable to recover it. Keep the app installed to preserve your history.

Do I need an account to use the app?

No. Football IQ works fully without an account, name, or email address.

How do I stop seeing personalised ads?

iOS: Settings → Privacy & Security → Tracking → disable "Allow Apps to Request to Track"
Android: Settings → Privacy → Ads → opt out of ads personalisation

Is my data sold to anyone?

No. We never sell your personal data to advertisers or any third party.

The app is crashing or a drill isn't working — what do I do?

Try restarting the app and ensuring you're on the latest version from the App Store or Play Store. If the issue continues, email us with your device model and OS version so we can help.

How do I request my data or ask a privacy question?

Since we don't store personal data on our servers, there's usually nothing to access or delete. For questions, email us anytime.


Troubleshooting Tips

Contact Us

Can't find what you're looking for? Send us a message and we'll help you out.

Get in Touch profilesleetcode@gmail.com

We aim to respond within 5 business days.